Privacy Policy
Privacy Policy Last Updated: June 2026
This Privacy Policy outlines how DC Equipment and its subsidiaries, brands, and trading entities—including Falcon Forestry Equipment(FFE), Madill Equipment, and Logger Merch (collectively referred to as"we," "our," or "us")—collect, use, disclose, and protect your personal information in accordance with the New Zealand PrivacyAct 2020.
1. Information We Collect
We collect personal information across our platforms to deliver heavy machinery services, process online commerce transactions, and improve user experiences.
This data includes: Identity & Contact Data: Name, email address, physical shipping or business address, billing address, and phone number. Transaction Data: Details about payments to and from you, and products or parts purchased from our online store or service centers. (Note: Payment processing is handled securely via third-party providers; we do not store your raw credit card details). Technical Data: IP address, browser type, location data, and how you interact with our websites via cookies and analytics tracking.
2. How We Use Your Information
We use your personal information to: Fulfill and manage heavy machinery orders, parts supply, equipment servicing, and merchandise deliveries. Communicate regarding updates, technical safety bulletins, system notices, or customer support inquiries. Maintain and optimize our digital security, backend tools, layout, and performance. Send marketing communications, provided you have explicitly opted in to receive them.
3. Data Storage and Security
Your data is securely stored using reputableindustry-standard platforms (such as Webflow and Shopify). We take all reasonable steps to protect your personal information from unauthorized access, loss, or disclosure.
4. Third-Party Disclosure
We do not sell your personal information. We only share data with essential third-party service providers required to execute your requests, including: Payment gateways and commercial merchant providers. Courier, logistics, and international freight partners to fulfill equipment and merchandise shipments. Analytics and hosting infrastructure providers.
5. Your Rights & Access
Under the Privacy Act 2020, you have the right to request access to any personal information we hold about you, or to request that it be corrected. To make a request, please contact our designated Privacy Officer at admin@dce.co.nz
This Privacy Policy outlines how DC Equipment and its subsidiaries, brands, and trading entities—including Falcon Forestry Equipment(FFE), Madill Equipment, and Logger Merch (collectively referred to as"we," "our," or "us")—collect, use, disclose, and protect your personal information in accordance with the New Zealand PrivacyAct 2020.
1. Information We Collect
We collect personal information across our platforms to deliver heavy machinery services, process online commerce transactions, and improve user experiences.
This data includes: Identity & Contact Data: Name, email address, physical shipping or business address, billing address, and phone number. Transaction Data: Details about payments to and from you, and products or parts purchased from our online store or service centers. (Note: Payment processing is handled securely via third-party providers; we do not store your raw credit card details). Technical Data: IP address, browser type, location data, and how you interact with our websites via cookies and analytics tracking.
2. How We Use Your Information
We use your personal information to: Fulfill and manage heavy machinery orders, parts supply, equipment servicing, and merchandise deliveries. Communicate regarding updates, technical safety bulletins, system notices, or customer support inquiries. Maintain and optimize our digital security, backend tools, layout, and performance. Send marketing communications, provided you have explicitly opted in to receive them.
3. Data Storage and Security
Your data is securely stored using reputableindustry-standard platforms (such as Webflow and Shopify). We take all reasonable steps to protect your personal information from unauthorized access, loss, or disclosure.
4. Third-Party Disclosure
We do not sell your personal information. We only share data with essential third-party service providers required to execute your requests, including: Payment gateways and commercial merchant providers. Courier, logistics, and international freight partners to fulfill equipment and merchandise shipments. Analytics and hosting infrastructure providers.
5. Your Rights & Access
Under the Privacy Act 2020, you have the right to request access to any personal information we hold about you, or to request that it be corrected. To make a request, please contact our designated Privacy Officer at admin@dce.co.nz